Monday, December 03, 2007

Boy, Do We Need Them Now.


"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so."

-Douglas Adams
Author

(L to R) Herb Ryman, Ken O'Connor, Collin Campbell, Marc Davis, Al Bertino, Wathel Rogers, Mary Blair, T. Hee, Blaine Gibson, X. Atencio, Claude Coats and Yale Gracey

Sunday, December 02, 2007

Tomorrow Is Another Day


No doubt about it. Re-Imagineering has gotten considerably quieter these past few days. The reason is simple; so much has been going right at Imagineering that the temptation to rain on anyone's parade seems counter productive.

The fiercely offensive Mickey Wand is now history. California Adventure will be getting a billion plus makeover. The Subs are back at Disneyland. Even Disney Studios Paris is turning over a new leaf.

With aggressive competition coming from Universal soon, Imagineering is eagerly stepping up to the plate. Every year for the coming ten will bring new and interesting surprises from coast to coast and creative management, two words that haven't earnestly been used together at WDI for nearly two decades, is pressing for quality at all costs.

Of course it's not all peaches and cream. Our watch-dog days here at Re-Imagineering are far from over. There are still walls to tear down and dreams to nurture. Passionate discourse and debate from our readers, the heart and soul of this site's campaign, has been the real fuel for change at Imagineering.

It's time attention was paid.

In the coming weeks some of the most dynamic and passionate voices 'behind the blog' will come front and center to remind us of much of the work that still has yet to be done.

Disneyland's Tomorrowland is a great start.


"The Astro Orbitor in DL is an example of ego gone wild. This overdressed, ripped off from 'The Dark Crystal' carnival ride was shoehorned into the available real estate by someone who should know better. Taller than Walt's castle right next door, with half it's animation broken for years and it's cheesy "plastic painted like metal" toy store finish, it clashes wildly with the rest of the hub. Not to mention the hideously out of place rock work that surrounds it, an obviously desperate attempt to somehow blend it all together.

Tear it down and give us the WDW Astro Orbitor or even the old Rocket Jets weenie with a new paint job. Put the Rocket Jets back where it belongs, atop the Peoplemover with brand new 3rd generation [vehicles] winding below. Walt was not wrong about the placement ... as it was it was truly thrilling unlike the current grounded model."
-David Smith

"Here's another great flop. The wet marble fountain.

When they designed it they didn't think people would actually go in and get wet. So they got two problems. One, it smelled like a sewer from sweat, dirt, urine and feces from children since they didn't chlorinate it, and they had soaking wet people sitting down in plush seats in 'Honey I Shrunk the Audience' and ruining them!

Then they chlorinated the water to lose the sewer problem and wound up rotting the rubberized pavement which was never designed for chlorinated water. Did anyone think ahead at all? If you've ever seen any of the REST of Tomorowland 2055 that Bruce Gordon worked on you'd see just how much was never built. INNOVENTIONS was never part of the original plan.."
-Destino

"I think Imagineering can offer a lot more to revitalize Tomorrowland's tarnished reputation than a wholesale return to its past glories. It certainly needs the multilevel kinetic energy and atmosphere lost by the foolish removal of the People mover and the original skyline placement of the Rocket Jets. Tomorrow land would benefit hugely by the creation of an immersive attraction that does not rely simply on another animated character overlay. It needs something fresh and purely Disney in tone and execution, like Pirates or the Haunted Mansion. While I'm extremely pleased that the subs are returning, for both their crowd-relief and visual potential, I'd have preferred to see an original adventure of underseas exploration. Something to take us to a new places and immerse us in the sort of faux-scientific reality that used to make Tomorrowland the liveliest corner of the Park. That's what Mission to Mars/Moon and Inner Space provided and made them so popular in their time. A re-imagined, state of the art Inner Space Adventure would be fantastic. Put it in the center of the land...by getting rid of Innoventions! It's like a big black hole looming over the area, sucking out all energy. Same with HISTA. If we must keep Star Tours, at least put a different film in each pod so the experience is fresher and more random."
-Barry

"I've really thought that they should have fully embraced the 1967 aesthetic in their Tomorrow land revamp at Disney land. The LAX airport attraction is a perfect example of maximizing the theme. A Tomorrow land using this space-age googie aesthetic combined with the best of modern ride technology would be killer. Adventures Thru Inner Space with modern effects and ride systems? Sign me up right now. There's a way to embrace the design of the period without it being completely tongue-in-cheek and kitschy. It doesn't have to be loaded with obscure references. It just has to be cool. I would love to see every Tomorrowland allowed to retain a unique identity. There's been an alarming homogenization of Tomorrowlands in recent years that must be stopped and turned back. Finding a unique voice for DL would be a perfect start."

-Michael Crawford

"I visited Disneyland today for the first time in about a decade. While I enjoyed Space Mountain and Star Tours, Tomorrowland overall struck me as being somehow "broken". I didn't realize the Rocket Jets had been removed, and actually walked around confused for a moment looking for them. I really missed that Saturn V replica that looked so tall and scary to me as a child. Their replacement looks like a silly kiddie version that wouldn't have impressed me at 3, certainly not worth my time now.

Innovations was HORRIBLE. The opening speech made me feel like I had signed up to be in a commercial test audience. "And check out this new PEN PHONE. It even has a CAMERA. On the screen, pictures of Earth from space thanks to GOOGLE! Now go play on computers with...INTERNET GAMES!"

Ooooh! Aaaaah! I could have avoided the line and replicated the Innovations experience by pulling out my own mobile phone and surfing the web.

And how on Earth could Disney have eliminated CircleVision?!? I never once missed that when visiting in my younger years. I never got tired of the presentation. To this day it is something completely unique. The following should be brought back ASAP: Rocket Jets, CircleVision, and Carousel of Progress. If ASIMO is any good, put him in his own attraction.
-MC

• Tomorrowland Poster by Greg Maletic

Wednesday, September 19, 2007

OH GOD NO! CANADA!


The term “Spaceship Earth” was first popularized by Buckminster Fuller; essentially it reminds us that the Earth, like a mechanical vehicle, requires care and maintenance and all of us are in it together. Regardless of our cultural differences, or ethnic heritage, or country of origin, we all must work together because we’re all passengers on this great Spaceship Earth.

Oh, I’m sorry, am I boring some of you? Or maybe all of you?

It’s so hard to tell these days. A bunch of guys at Imagineering keep saying that this stuff is boring, that it’s not “relevant.”

So here’s an idea. Maybe to make this blog entry less boring, we could hire a hip Hollywood celebrity to read it to you. Like Ellen DeGeneres or Eric Idle or Colin Mochrie or Martin Short. Is Celine Dion here?

Martin Short after all is now on his fourth Disney Theme Park Film, "O Canada!" right after “The Making of Me,” “Monster Sound Show,” and “CineMagique.” Whoopi’s got nothing on him. The new version of “O Canada!” is the latest in a painfully long line of theme park films starring b-list celebrities making post modern, non-diegetic comments about a subject someone at WDI seems to think is dull.

It’s a weird time for Disney and for Epcot. The first non-Magic Kingdom theme park is about to celebrate its 25th Anniversary. And it’s celebrating by exhibiting a severe case of bipolar disorder. On the one hand it’s getting back to its roots--having just removed the wand-shaped blemish from Spaceship Earth, or as the Canadians call it, “that big silver ball.” On the other hand, Epcot’s most recently updated attraction, "O Canada!" embraces the worst conventions of Eisner-era theme park films.

The new version of “O Canada!” is heavily scripted with sitcom style writing (“Okay, sometimes I do get a little excited about curling, but who doesn ’t?”) and self-referential non-jokes (“Keep your hands and arms inside the country at all times”), which were kind-of funny the first time we heard them 18 years ago (Robin Williams' “Keep your hands and arms inside the theater until it comes to a complete stop” in the original version of the Magic of Disney Animation at Disney-MGM Studios).

The writers at WDI haven’t just fallen into a rut. They’ve embraced a quasi-artistic movement (post modernism) that is the complete antithesis of everything guests found appealing about Disney theme parks in the first place. You know that thing about leaving the world of today and entering the world of yesterday, tomorrow and fantasy? How long will it be before we get the first theme park film that makes reference to the theme park film convention of referencing the theme park experience? And with all the celebrity faces and current references, you can bet this particular theme park film will age as well as a beaver tail with extra maple butter sitting out in the Florida sun.

Oh, wait, am I getting too preachy? Am I losing some of you? Perhaps here we should have Gilbert Gottfried break in and shout:

“B-O-R-I-N-G with a capital “B” and a capital “ORING.” Aren’t you supposed to be in the 'Fun' business. Fun? Remember fun?”

Would that be better? We're told today’s “MTV Generation” can’t pay attention to anything over 30 seconds long despite that very 'generation' now well over 30 with kids of their own; MTV having been on the air for over 25 years. Regardless, some Imagineers still seem to think that kids today need to be assaulted constantly with quick cuts and flashy imagery or they'll immediately force their entire family out of the theater and into the closest Six Flags or Universal park.

Apparently kids today also like to watch actors once popular before they were born interrupt beautiful vistas with derogatory comments about other attractions that they may have visited earlier that day and undoubtedly found boring.

The one redeeming aspect of this do-over is the fact that they did not remove the original theme song. They simply updated it with a more contemporary orchestration. It’s a shame the Future World pavilions did not receive the same treatment. But even the song wasn’t allowed to just happen. Instead, we’re treated to the jarring experience of Ned Nederlander jumping into frame and announcing: “This would be a perfect place for a song. I think so, don’t you?”

CircleVision films are inherently visceral experiences. That’s the whole point. You, the audience, get a 360 degree view of a breathtakingly beautiful place that you’d like to visit. Great CircleVision films like “America the Beautiful” flow like music; they don’t stumble like a bad sitcom pilot.

Well, this would be a perfect place to wrap up my blog post with a statement of my thesis and a summation of my position. I think so, don’t you?

These shows are going to be around for a long time, so timelessness and sincerity are essential. Any attempt at “hip and edgy” always falls flat for Disney and especially at Epcot.

Oh, I almost forgot the obligatory ma’am-you-forgot-your-purse comment. Here it is...

No celebrities were harmed in the making of this blog post. All actors mentioned in this post have turned in brilliant performances during their careers and the contributors to this blog have no wish to disparage them personally.

And Gilbert Gottfried seems like he’d be a really nice guy in person.

Now, how do I get out of here? Because I have a Fast Pass to Soarin'.


Authentic Canadian Cheese

Saturday, September 15, 2007

News Fit for an HP Printer


News Flash. Mike Mendenhall leaves the Walt Disney Company after 17 years of service.

It’s no accident that the very best of WDI’s work came at a time when Imagineers only had to answer to other Imagineers. The idea that any outside interest could come in and dash the dreams of any attraction design team on a mere whim was completely alien to this amazing assembly of creative thinkers.

But for the last few years no matter how original or innovative the idea was it could be scrapped in the blink of an eye because some business executive or marketing group didn’t feel it jived with the latest direct to video release or had limited potential to sell keychains.

As creative road blocks go, Mike Mendenhall and his group of marketers and publicists was one of the most formidable. As the leader of Disney Parks and Resorts global brand image, marketing strategy, planning, publicity, advertising, media, new media online, interactive TV, strategic alliance marketing, special events and promotions and customer management, Mendenhall had more creative say than any Imagineer at WDI and more power than the President of Disneyland or Walt Disney World.

Mendenhall is responsible for changing the attraction approval process by installing a marketing review before projects are given a green light. This review had become so important that his department could shut down any Imagineering project before it got funded. This great marketing inquisition, more than anything else, has led to all those out-of-character characters invading Frontierland, Adventureland and Tomorrowland as well as such awkward attractions as Stitch’s Great Escape, Monster’s Inc. Laugh Floor and DCA’s Monsters Inc.: Mike and Sully to the Rescue, the latter title penned directly by Mendenhall himself.

His threat to all things classic Disney was felt in even the smallest divisions. When the two person creative team responsible for the nostalgic Disneyland 50th Anniversary collectibles presented their concepts to Mike he dismissed them as esoteric and “not our guest”. Eventually the two artists convinced Disneyshopping/catalog to proceed with production of the collectibles independent of the Disneyland Merchandising and Marketing teams. Despite the Mendenhall meddling the collectibles made the company millions.

How did a guy with a bachelor of science degree from Emerson become such an indomitable roadblock to so many creative endeavors at the Mouse House?

Jay Rasulo, chairman of the Walt Disney Parks and Resorts, loved him, even adding “Senior Creative Executive, The Disneyland Resort” to his title. Towards the end of his tenure Jay was grooming him for the head of Walt Disney Imagineering.

But then John Lasseter happened.

Unfortunately for Mike, Jay’s plans just didn’t fit this new Marketing paradigm.

HP, the company that brings us all things Printers and Ink, will start taking care of Mike on October 1st, a date that ironically happens to mark Epcot Center’s 25th Anniversary, a celebration that Mendenhall and his marketers refused to support. Luckily other divisions, despite their limited budgets and resources, have rallied together to take care of the proceedings, with many personnel working long hours and racing the clock to make this last minute celebration as memorable as possible.

For this once glorious and groundbreaking park it’s the best they could do under the circumstances.

With one less hoop to jump through at Imagineering the mood is once again ecstatic. In this unseasonable ‘Year of a Million Dreams’ this definitely counts as one big dream down.

All of us at Re-Imagineering wish Mike Mendenhall well as he starts his new career selling ink cartridges. Still, as one insider put it, “Thank God for Apple and Epson”.

Wednesday, August 29, 2007

J.K. Rowlings Magical Gift


Just last May it was announced that Warner Bros. and Universal were partnering to create a 20 plus acre Harry Potter ‘theme park within a theme park’ at Universal’s Islands of Adventure in Orlando. Disney Imagineering had officially lost the bid to celebrate all things 'Boy Wizard' within their own theme parks.

Intuition would tell us that the Disney Company had just dropped the ball on one of the most lucrative franchises on the planet. But for Disney Imagineers this was no loss whatsoever. In fact, it was cause for celebration. "Perhaps the best thing that's ever happened to WDI" one top level executive was overheard saying.

It’s certainly no loss to the notoriously quality obsessed J.K. Rowling either. Universal is sparing no expense to make sure this fully immersive environment will be of the highest caliber. Within this “Wizarding World” guests will be able to interact with many of the locations from the books and films, including the village of Hogsmeade, the Forbidden Forest and the iconic Hogwarts Castle. “I don't think fans of the books or films will be disappointed," said J.K. Rowling.

Taking a cue from the genesis of WED Imagineering in its golden age, talent isn’t being bartered from art school interns or freelanced out to fly-by-night design firms but is coming directly from artists, technicians and visual story-tellers from the motion picture industry itself. Stuart Craig, the three time Academy Award winning production designer of the Harry Potter movies (as well as Gandhi, Dangerous Liaisons and The English Patient) is heading up a core design team well versed in the incredibly specific milieu of three dimensional fantasy environments.

“The philosophy on the movies,” Stuart noted, “was to make everything seem as real and credible as possible. We undertook a period of research and looked at the great European cathedrals, Oxford University in this country. All of this informed us and helped us keep the world credible; to keep the detail very real and very specific. That same philosophy was applied to the theme park.”

You can bet that come late 2009 guests to Universal’s Islands of Adventure will feast on an intricately detailed fantasy environment that promises to rival the richness of a Pirates of the Caribbean or a Haunted Mansion, an ironic homage to the classic Walt era Imagineers. J.K. Rowling wouldn’t have it any other way.

After the official press release from Warner Bros. and Universal Orlando you’d have thought that Bob Iger would be marching several legions of Disney Executives to the guillotine or that an angry mob of stockholders would be storming the castle. Instead a group of resilient battle weary Imagineers were quietly grinning from ear to ear, cracking open a bottle of champagne and staring out upon a very, very ‘blue sky’.

Chat with any Imagineer that’s lived through the last couple decades at WDI and they’ll tell you tales of the good old days back in the 70’s and 80’s when the company took pride in being an industry leader and when it was not only fun but vital for Imagineering to one-up the competition every step of the way. This was a time when so much was going on at then WED that even friendly rivalries between creative leads on separate in-house attractions broke out, assuring the highest quality showmanship from every corner of the company.

Now more than ever Imagineers are itching to step up to the plate in the spirit of knocking the socks off the competition. With ‘Harry Potter’s Wizarding World’ opening in Orlando the competition has never been more fierce.

“We are going to devote more time, more money, more expertise and more executive talent from throughout our entire organization and creative team,” noted Tom Williams, chairman and CEO of Universal Parks, “to ensure that this entire environment is second-to-none.”


Universal can go right ahead and follow the franchise. The heritage of Disney Imagineering, however, is one of building franchises from the ground up. With Hogwarts Castle looming on the horizon, WDI is primed and ready to show the world something fresh, exciting, original, daring and wholly surprising, to dare to deliver to guests an experience they never knew they wanted.

Make no mistake about it, it's going to be tough for WDI to top what's going on over on those islands of adventure. But they will. They have to. For the company that put the ‘theme’ in theme parks nothing less than their reputation is at stake.

And for todays Renaissance Imagineers the challenge couldn’t be more intoxicating.

Gentlemen, start those engines.

Saturday, August 18, 2007

W.E.D. ON WED

“When we opened Disneyland, a lot of people got the impression that it was a get-rich thing, but they didn’t realize that behind Disneyland was this great organization that I built here at the Studio, and they all got into it and we were doing it because we loved to do it.”

“Disneyland was a natural. It was so close to what we were doing in film. I thought of it a long time, but very few people believed in it at first. Now look at it.”

“Disneyland is a thing that I can keep molding and shaping. It’s a three-dimensional thing to play with. But when I say, ‘play with it,’ I don’t mean that. Everything I do I keep a practical eye towards its appeal to the public.”

“Disneyland would be a world of Americans, past and present, seen through the eyes of my imagination – a place of warmth and nostalgia, of illusion and color and delight...”

“Physically, Disneyland would be a small world in itself – it would encompass the essence of the things that were good and true in American life. It would reflect the faith and challenge the future, the entertainment, the interest in intelligently presented facts, the stimulation of the imagination, the standards of health and achievement, and above all, a sense of strength, contentment and well-being.”

“A word may be said in regard to the concept and conduct of Disneyland’s operational tone. Although various sections will have the fun and flavor of a carnival or amusement park, there will be none of the ‘pitches,’ game wheels, sharp practices and devices designed to milk the visitor’s pocketbook.”

“Almost everyone warned us that Disneyland would be a Hollywood spectacular – a spectacular failure. But they were thinking about an amusement park, and we believed in our idea – a family park where parents and children would have fun – together.”

“When I started on Disneyland, my wife used to say, “But why do you want to build an amusement park? They’re so dirty.” I told her that was just the point – mine wouldn’t be.”

“Disneyland is like Alice stepping through the Looking Glass; to step through the portals of Disneyland will be like entering another world.”

“It came about when my daughters were very young and Saturday was always daddy’s day with the two daughters. So we’d start out and try to go someplace, you know, different things, and I’d take them to the merry-go-round and did all these things – sit on a bench, you know, eating peanuts – I felt that there should be something built where parents and the children could have fun together. So that’s how Disneyland started. Well, it took many year… it was a period of maybe 15 years developing. I started with many ideas, threw them away, started all over again. And eventually it evolved into what you see today at Disneyland. But it all started out from a daddy with two daughters wondering where he could take them where he could have a little fun with them, too.”

“Disneyland is like a piece of clay, if there is something I don’t like, I’m not stuck with it. I can reshape and revamp.”

“Whenever I go on a ride, I’m always thinking of what’s wrong with the thing and how it can be improved.”

“It’s no secret that we were sticking just about every nickel we had on the chance that people would really be interested in something totally new and unique in the field of entertainment.”

“Disneyland is a work of love. We didn’t go into Disneyland just with the idea of making money.”

“We did it, in the knowledge that most of the people I talked to thought it would be a financial disaster – closed and forgotten within the first year.”

“The more I go to other amusement parks in all parts of the world, the more I am convinced of the wisdom of the original concepts of Disneyland. I mean, have a single entrance through which all the traffic would flow, then a hub off which the various areas were situated. That gives people a sense of orientation – they all know where they are at all times. And it saves a lot of walking.”

“The idea of Disneyland is a simple one. It will be a place for people to find happiness and knowledge. It will be a place for parents and children to share pleasant times in one another’s company; a place for teachers and pupils to discover greater ways of understanding and education. Here the older generation can recapture the nostalgia of days gone by, and the younger generation can savor the challenge of the future. Here will be the wonders of Nature and Man for all to see and understand. Disneyland will be based upon and dedicated to the ideals, the dream and hard facts that have created America. And it will be uniquely equipped to dramatize these dreams and facts and send them forth as a source of courage and inspiration to all the world. Disneyland will be sometimes a fair, an exhibition, a playground, a community center, a museum of living facts, and a showplace of beauty and magic. It will be filled with accomplishments, the joys and hopes of the world we live in. And it will remind us and show us how to make these wonders part of our own lives.”

“Disneyland will be the essence of America as we know it, the nostalgia of the past, with exciting glimpses into the future. It will give meaning to the pleasure of the children – and pleasure to the experience of adults. It will focus a new interest upon Southern California through the mediums of television and other exploitation. It will be a place for California to be at home, to bring its guests, to demonstrate its faith in the future. And, mostly as stated at the beginning – it will be a place for the people to find happiness and knowledge.”

“To all who come to this happy place: Welcome. Disneyland is your land. Here, age relives fond memories of the past... and here youth may savor the challenge and promise of the future. Disneyland is dedicated to the ideals, the dreams, and the hard facts that have created America… with the hope that it will be a source of joy and inspiration to all the world.”

“Disneyland is a show.”

“I don’t want the public to see the world they live in while they’re in the park. I want them to feel they’re in another world.”

“Disneyland is not just another amusement park. It’s unique, and I want it kept that way. Besides, you don’t work for a dollar – you work to create and have fun.”

“In the wintertime you can go out there during the week and you won’t see any children. You’ll see the oldsters out there riding all these rides and having fun and everything. Summertime, of course, the average would drop down. But the overall, year-round average, its four adults to one child.”

"Why do we have to grow up? I know more adults who have the children's approach to life. They're people who don't give a hang what the Jonses do. You see them at Disneyland everytime you go there. They are not afraid to be delighted with simple pleasures, and they have a degree of contentment with what life has brought - sometimes it isn't much, either."

“The idea for Disneyland lay dormant for several years. It came along when I was taking my kids around to these kiddie parks… I took them to zoos, I took them everywhere, and while they were on the merry-go-round riding 40 times or something, I’d be sitting there trying to figure what I could do. When I built the Studio I thought we ought to have a three-dimension thing that people could actually come and visit – they can’t visit our Studio because the rooms are small. So I had a little dream for Disneyland adjoining the Studio, but I couldn’t get anybody to go in with me because we were going through this depression. And whenever I’d go down and talk to my brother about it, why he’d always suddenly get busy with some figures so, I mean, I didn’t dare bring it up. But I kept working on it and I worked on it with my own money. Not the Studio’s money, but my own money.”

“Drawing up plans and dreaming of what I could do, everything. It was just something I kind of kept playing around with.”

“Here is adventure. Here is romance. Here is mystery. Tropical rivers – silently flowing into the unknown. The unbelievable splendor of exotic flowers… the eerie sound of the jungle… with eyes that are always watching. This is Adventureland.”

“Here is the world of imagination, hopes and dreams. In this timeless land of enchantment, the age of chivalry, magic and make-believe are reborn – and fairy tales come true. Fantasyland is dedicated to the young-in-heart – to those who believe that when you wish upon a star, your dreams come true.”

“Here we experience the story of our country’s past… the colorful drama of Frontier America in the exciting days of the covered wagon and the stagecoach… the advent of the railroad… and the romantic riverboat. Frontierland is a tribute to the faith, courage and ingenuity of the pioneers who blazed the trails across America.”

“A vista into a world of wondrous ideas, signifying man’s achievements… a step into the future, with predictions of constructive things to come. Tomorrow offers new frontiers in science, adventure and ideals: the Atomic Age… the challenge of outer space… and the hope for a peaceful and unified world.”

“Now, when we opened Disneyland, outer space was Buck Rogers. I did put in a trip to the moon. And I got Wernher von Braun to help me plan the thing. And, of course, we were going up to the moon long before Sputnik. And since then has come Sputnik and then has come our great program in outer space. So I had to tear down my Tomorrowland that I built 11 years ago and rebuild it to keep pace.”

“Everybody thinks that the Park is a gold mine – but we have had our problems. You’ve got to work it and know how to handle it. Even trying to keep that Park clean is a tremendous expense. And those sharp pencil guys will tell you, ‘Walt, if we cut down on maintenance, we’d save a lot of money.’ But I don’t believe in that – it’s like any other show on the road; it must be kept clean and fresh.”

“To try to keep an operation like Disneyland going you have to pour it in there. It’s what I call ‘Keeping the show on the road.’ Not just new attractions, but keeping it staffed properly… you know, never letting your personnel get sloppy… never let them be unfriendly. That’s been our policy all or lives. My brother and I have done that and that is what has built our organization.”

“There are many ways that you can use those certain basic things and give them a new décor, a new treatment. I’ve been doing that with Disneyland. Some of my things I’ve redone as I’ve gone along, reshaped them.”

“The first year I leased out the parking concession, brought in the usual security guards – things like that – but soon realized my mistake. I couldn’t have outside help and still get over my idea of hospitality. So now we recruit and train every one of our employees. I tell the security police, for instance, that they are never to consider themselves cops. They are there to help people. The visitors are our guests. It’s like running a fine restaurant. Once you get the policy growing, it grows.”

“The Era We Are Living In Today Is A Dream Come True.”

“Disneyland will always be building and growing and adding new things… new ways of having fun, of learning things and sharing the many exciting adventures which may be experienced here in the company of family and friends.”

“When we were planning Disneyland, we hoped that we could build something that would command the respect of the community and after 10 years, I feel that we’ve accomplished that, not only the community but the country as a whole.”

“It’s something that will never be finished. Something that I can keep developing, keep plussing and adding to. It’s alive. It will be a live, breathing thing that will need change. A picture is a thing, once you wrap it up and turn it over to Technicolor you’re through. Snow White is a dead issue with me. A live picture I just finished, the one I wrapped up a few weeks ago, it’s gone. I can’t touch it. There’s things in it I don’t like; I can’t do anything about it. I wanted something alive, something that could grow, something I could keep plussing with ideas; the Park is that. Not only can I add things, but even the trees will keep growing.” The things will get more beautiful each year. And as I find out what the public doesn’t like, I can’t change it, it’s finished, but I can change the Park, because it’s alive. That is why I wanted that Park.”

“It has that thing – the imagination, and the feeling of happy excitement – I knew when I was a kid.”

“You can’t live on things made for children – or for critics. I’ve never made films for either of them. Disneyland is not just for children. I don’t play down.”

“To make the dreams of Disneyland come true took the combined skills and talents of hundreds of artisans, carpenters, engineers, scientists and craftsmen. The dream that they built now become your heritage. It is you who will make Disneyland truly a magic kingdom and a happy place for millions of guests who will visit us now and in the future.”

“A lot of people don’t realize that we have some very serious problems here, keepin’ this thing going and getting’ it started. I remember when we opened, if anybody recalls, we didn’t have enough money to finish the landscaping and I had Bill Evans go out and put Latin tags on all the weeds.”

“I had different cost estimates; one time it was three and a half million and when I kept fooling around a little more with it and it got up to seven and a half million and I kept fooling around a little more and pretty soon it was twelve and a half and I think when we opened Disneyland it was seventeen million dollars.”

“Disneyland is the star. Everything else is in the supporting role.”

“Here You Leave Today – And Visit The Worlds of Yesterday, Tomorrow and Fantasy.”

“Disneyland is often called a Magic Kingdom because it combines fantasy and history, adventure and learning, together with every variety of recreation and fun designed to appeal to everyone.”

“I first saw the site for Disneyland back in 1953. In those days it was all flat land – no rivers, no mountains, no castle or rocket shops – just orange groves, and a few acres of walnut trees.”

“Well, it took many years. I started with many ideas, threw them away, started all over again. And eventually it evolved into what you see today at Disneyland.”

“Disneyland will never be completed. It will continue to grow as long as there is imagination left in the world.”

“Disneyland really began when my two daughters were very young. Saturday was always Daddy’s Day, and I would take them to the merry-go-round, and sit on a bench eating peanuts, while they rode. And sitting there alone, I felt there should be something built, some kind of family park where parents and children could have fun together.”

“Well, you know this Disneyland concept kept growing and growing and finally ended up where I felt like I needed two or three thousand acres. So I wanted it in the Southern California area; had certain things that I felt I needed, such as flat land because I wanted to make my own hills. So I had a survey group go out and hunt for areas that might be useful and they finally came back with several different areas and we settled on Anaheim. “The price was right but there was more to it than that, and that is that Anaheim was a sort of growing area and the freeway project was such that we could see that eventually the freeways would hit Anaheim as a sort of a hub so that’s how we selected Anaheim.”

“Anaheim was a town of 14,000 then, and if someone had mentioned that one year soon six million visitors would come to Disneyland, folks might have had second thoughts about inviting us. In fact, we might have had second thoughts about building a Disneyland!”

“I think what I want Disneyland to be most of all is a happy place – a place where adults and children can experience together some of the wonders of life, of adventure, and feel better because of it.”

“The way I see it, Disneyland will never be finished. It’s something we can keep developing and adding to. A motion picture is different. Once it’s wrapped up and sent out for processing, we’re through with it. If there are things that could be improved, we can’t do anything about them anymore. I’ve always wanted to work on something alive, something that keeps growing. We’ve got that in Disneyland.”

“I just want to leave you with this thought, that it’s just been sort of a dress rehearsal and we’re just getting started. So if any of you start resting on your laurels, I mean just forget it because… we are just getting started.”

“Well, I think by this time my staff, my young group of executives, and everything else, are convinced that Walt is right. That quality will out. And so I think they’re going to stay with that policy because it’s proved that it’s a good business policy. Give the people everything you can give them. Keep the place as clean as you can keep it. Keep it friendly, you know. Make it a real fun place to be. I think they’re convinced and I think they’ll hang on after… as you say… well… after Disney.”

"I love the nostalgic myself. I hope we never lose some of the things of the past."

“The whole thing here is the organization. Whatever we accomplish belongs to our entire group, a tribute to our combined effort. Look at Disneyland. That was started because we had the talents to start it, the talents of the organization. And our World’s Fair shows – what we did was possible only because we already had the staff that had worked together for years, blending creative ideas with technical know-how.”

“Well WED is, you might call it my backyard laboratory, my workshop away from work. It served a purpose in that some of the things I was planning, like Disneyland for example… it’s pretty hard for banking minds to go with it… so I had to go ahead on my own and develop it to a point where they could begin to comprehend what I had on my mind.”

“There’s really no secret about our approach. We keep moving forward – opening up new doors and doing new things – because we’re curious. And curiosity keeps leading us down new paths. We’re always exploring and experimenting. At WED, we call it Imagineering – the blending of creative imagination with technical know-how.”


-WALT DISNEY


Thursday, July 05, 2007

It's Official!



Word came through this morning that, after seven long years of desecrating the glorious Spaceship Earth geosphere at Epcot Center, the 257 foot tall Mickey arm and wand will indeed be coming down. Work starts this Monday, July 9th, and will be complete by Epcot's 25th anninversary in October.

Jim Macfee, Epcot's Vice President, noted, "We think the timing of the removal is right."

Ya think?

Those that truly care about the heritage of Epcot couldn't be happier.

There's still much work to be done in Future World; the removal of the dismal Epcot Cemetery, the transformation of Test Track / World of Motion into a true showcase for the future of transportation, the write off of Mission: Space as a dismal and deadly failure, the rebirth of the Energy Pavilion as a true exploration of alternative energy choices and the re-imagining of The Seas Pavilion as a place to be actively challenged with the stewardship of our amazing ocean wonders rather than challenged to merely find Nemo.

Indeed all of Future World is in dire need of a complete tone change. A high ranking executive at the very top of the Disney food-chain would be smart to bankroll a confident transition from the empty thrills and bizarre marketing agendas of Epcot's Eisnerland to the headier, hopeful and more satisfying goal outlined on the dedication plaque, where the promise of Epcot Center was not only to 'entertain, inform and inspire' but more importantly to, 'instill a new sense of belief and pride in man's ability to shape a world that offers hope to people everywhere.'

Still, knocking down that god-awful tawdry disgusting horrid filthy cheap Mickey wand is a great first step.

Bliss!

Photo courtesy Sam Eagle

Saturday, June 23, 2007

Managing the Creative Factory

An old Imagineer once told me this about WED in the 50’s and 60’s:

“You had Walt, and all that great talent thrown together with him… something great was bound to happen! It was just a magical time!”

But was it just magic? Or is there some logical formula for managing the creative process to get superior results? Throughout the entertainment industry there have been many other times when just the right mix of people came together and exceptional things were created. Look at MGM during the 30’s and 40’s. We hear it was a factory that ran like clockwork, yet they produced classics like the Wizard of Oz, Grand Hotel, Philadelphia Story, Meet Me in St. Louis and so many other quality musicals and dramas.


The same type of thing happened at the Disney studio in the 30’s with the birth of feature animation and amazing films like Snow White and Pinocchio. It was also another factory with a creative product and Walt successfully figured out how to manage it. Later, he did the same thing with WED.

Today the same thing is happening at Pixar. John Lasseter knows how to manage creative talent and the result has been one mega-hit after the other. If you look back, you can come up with many other examples of the right mix of people getting together to create great films, television shows, and, of course, themed environments.

So what did these successful ventures have in common?

They all had a great leader and a commitment to quality product. And although they ran their businesses like factories, they realized that they were different than other factories that made things like paper clips. The difference was that these factories ran on the creative process.

So we can see three things those successful ventures had in common; a knowledge of how the creative process runs, a commitment to quality product throughout the organization, and a great leader. How or why did WDI stray so far from these basic concepts and is the current re-structuring considering these points?

Over time WDI began to be run more like a paper clip factory and a culture emerged where an artist or craftsperson that was better at working with administration was considered more valuable than those with exceptional talent. (Can you imagine if back in the golden days of MGM they sacked people like Vincent Minnelli or Clark Gable in favor of those who excelled in planning and scheduling meetings?) And some WDI departments are run with their own survival as the goal, rather than by the desire of producing the finest end product. It takes a special talent to manage a department that is part of a greater creative process. You can’t run it with blinders on as if paper clips are your only responsibility. One of the most important jobs of a manager is to be able to recognize talent and nurture it for the overall good of the organization.

Under Eisner’s direction the idea of producing top quality themed attractions was replaced with a commitment to product based on marketing calculations (Pressler). That’s how we got DCA. At the same time, the Oriental Land Company in Japan believed in quality product, and made the commitment to have WDI produce the fabulous Tokyo DisneySea project. So the idea of a commitment to quality product has to come from the top, and the people at the top have to know what a quality product is. Right now this is Bob Iger’s responsibility.

Finally, John Lasseter’s appointment as creative advisor to WDI makes perfect sense. But will he be able to fill the role of the great creative leader, or will he be spread too thin running Pixar, Disney Animation and WDI at the same time? With Imagineering easily being one of the biggest white elephants in the room at the Disney Company, one can only hope full-time attention will eventually be paid.

Friday, June 15, 2007

“When Mickey Comes Marching Home Again…”


It is a sparkling Southern California day as I step off the Monorail into Tomorrowland. The kind of day I associated with Disneyland as a kid, when the drive to Anaheim brought sunshine, ocean breeze and brilliant color to eyes more accustomed to the miserable grey of a Tule fog winter.

Fitting weather for a celebration. Walt Disney’s Submarine Voyage is recommissioned nearly ten years after a critical battle, when the historic attraction was torpedoed by sharp-shooting accountaneers of a tragic wartime Kingdom.

Now the fleet has returned to a hero’s welcome.

Watching the gleaming yellow subs circle though their shimmering lagoon, the future again looks bright, fading the long nightmare of an era when all life was drained from these once-vital waters. Looking across the landscape, there are further signs of that miraculous Tomorrow we were promised by Walt, a world that in recent years was left to rot and ruin for the duration.


Though the hulking skeleton of the Rocket Jets, now a dismembered mechanical corpse, still dominates Tomorrowland’s skyline to remind us of past atrocities - signs of utopia’s reconstruction are evident everywhere. The spires of Space Mountain shine white once again. Modernist sculpture graces the civic spaces of the future city. It’s a world slowly on the move and the mend.

But beneath the surface of Tomorrowland’s lagoon, renewed life is fully vibrant.

As I climb down that spiral staircase into the submarine, I'm embraced by the joy of finding an old friend lost in battle. My sense memory streams with déjà vu of the voyages we had shared. As I dutifully polish a porthole with my sleeve to remove a greasy nose-print, as I had so many times before, I'm carried back to those simple, happy times before the fall.

This is no wallow in nostalgia. Through the bubbles, a new adventure unfolds, colorful, detailed, filled with character and delight. The new voyage is not a pasteboard paradise, but a living environment of quality and imagination, to a depth we have not experienced in many years. The new “Finding Nemo” show elements fill the enormous flippers passed down by fondly recalled sea serpents, giant squid and mermaids. The unique infrastructure of the original Submarine Voyage provides an incomparable platform from which to launch new technological wonders, resulting in a fully animated hybrid that would not be possible to build from scratch today. It is worth every penny, and the smiling crowds that have turned up to greet the fleet underscore the success.

So who are the true heroes of the campaign? To whom do we dedicate this octopus’s victory garden?

We salute those who fought for the Magic Kingdom, those who risked politics and livelihood to pass Walt’s world of wonder to a new generation. Prime among them, Tony Baxter and his fellow Imagineering traditionalists, who kept the lights on in the lagoon during every blackout. And to Matt Ouimet, former President of Disneyland, who recognized the value of the shared treasure with which he was entrusted. Without their passion, dedication and perseverance through the dark decades, these waters might now be landfill; the subs scrap metal, like their Florida cousins.

Along with the submarine fleet, another long lost unit has come marching home again… the animators. And they are bringing the “Walt” back to Disneyland.

While cartoons have never strayed far from the Kingdom, in fact they have been rather persistent in expanding their reach, the specialized cartoonist's-eye and the inventive ideas that made characters into something more than franchise floggers has increasingly become an offshore import.

Walt Disney’s original voyages into theme park design benefited greatly from the taste and talents of Walt Disney Productions artists and animators, the creators of his classic cartoon features. Studio stalwarts like Marc Davis, Mary Blair, Eyvind Earle, Ken Anderson, Claude Coats and so many others that helped set the style for the films, did the same for Disneyland. These initial Imagineers knew how to tell stories visually, to art direct an environment that brought the unreal to convincing life. With personality, detail, color and corn, they took us to other worlds without a trace of irony. Their contributions helped make a trip to Disneyland like stepping into the frame of a Disney film. After all, they had created the originals.

Since the early 1990’s, when corporate gatekeepers began to close the inner-kingdom to animators, artists and other creatives of the Walt kind, we began losing portholes of imagination to MBA-holes of management efficiency. Yet that time too has passed.

In the acquisition of Pixar, Disney has bought back their wandering soul and healthy inner child – at a premium – and it could not have been a better move. Here are to be found the traditional Disney talents and ideas, the Walt spirit in exile.

While Pixar’s artists had contributed ideas and comments to their attractions in the past, their people were more-or-less peripheral to the process. Finding Nemo Submarine Voyage is the first opportunity WDI’s new creative skipper, John Lasseter, has had to fully supervise the execution of a major attraction - - and the increased level of creative spit and polish is more than evident. His efforts to “plus” the project ensured that the fleet’s return was well-worth waiting for.

On sparkling display too, is the Pixar eye for design through the efforts of “Finding Nemo” alumni, including Robin Cooper, texture art director for the film, who helped bring the look and feel of the movie environment to three-dimensional life – and “Nemo” production designer Ralph Eggleston, whose dazzling attraction travel poster at the main gate pays homage to the stylish mid-century original, while adding the fun of the film, ride and characters to the design. While only part of a larger hardworking team, the animation artists help to bring that special “Disney touch” back to the park, with colorful detail at once fresh and new, yet part of the timeless whole.

Through Pixar, we can only hope the entire Disney Company will again be animated by animators, as it has always been, as it ever should be.

As I step from the submersible with a happy heart, I catch an angle on Tomorrowland that I haven’t seen in a decade. From that vantage point, other phantoms of The Happiest Place on Earth live again in my mind’s eye. The bleak Observatron spins again with stellar Astrojets high above, the PeopleMover carries relaxed travelers of tomorrow’s highway on its slender beams, Skyway gondolas fly overhead into icy caves of the mighty Matterhorn, giving a rarified bird’s eye view of this World on the Move. And there are new wonders too, attractions that surprise and delight beyond expectation… It is Walt's utopia reborn from the depths of decay.


The union of Pixar artists and Disney Imagineers will help to further renew, revive and define that dream Tomorrowland for the next millennium, perpetuating the optimistic futurism of the founder though creative application of design and technology, visual storytelling and immersive experience. The triumphant return of the submarine fleet is only leading a pageant of promise from the past to future voyages of discovery in waters of the imagination yet to be explored.

Walt Disney’s great, big beautiful tomorrow is on the horizon once again, thanks to those who let their hearts soar above the bottom line. Though there are surely still mid-level monkeys in the machine, clinging to their spreadsheets on remote islands long after surrender, the news will reach them sooner or later - - or they will simply be left behind.

“When the world is truly ready for a new and better life, all these things will one day come to pass, in God's good time,” predicted Captain Nemo in Walt Disney’s “20,000 Leagues Under the Sea.”

Maybe “God’s good time” is now...